IT Support Jobs in the Midlands

IT Support
England > Midlands

The median IT Support salary in the Midlands is £28,000 per year, according to job vacancies posted during the 6 months leading to 18 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 Jun 2025
Same period 2024 Same period 2023
Rank 50 43 130
Rank change year-on-year -7 +87 +20
Permanent jobs requiring an IT Support 320 635 205
As % of all permanent jobs advertised in the Midlands 4.74% 4.43% 2.41%
As % of the Job Titles category 5.17% 4.71% 2.69%
Number of salaries quoted 288 457 143
10th Percentile £19,750 £19,500 £20,800
25th Percentile £25,000 £24,000 £24,875
Median annual salary (50th Percentile) £28,000 £27,000 £27,500
Median % change year-on-year +3.70% -1.82% +10.00%
75th Percentile £33,750 £33,750 £33,250
90th Percentile £38,750 £37,500 £38,500
England median annual salary £31,500 £28,500 £31,500
% change year-on-year +10.53% -9.52% +8.62%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 6,189 13,495 7,624
% of permanent jobs with a recognized job title 91.66% 94.20% 89.56%
Number of salaries quoted 2,813 9,548 4,489
10th Percentile £26,500 £26,250 £29,000
25th Percentile £32,500 £35,000 £37,500
Median annual salary (50th Percentile) £47,683 £47,500 £52,500
Median % change year-on-year +0.39% -9.52% +5.00%
75th Percentile £63,500 £60,741 £67,000
90th Percentile £75,000 £75,000 £77,500
England median annual salary £55,000 £52,500 £60,249
% change year-on-year +4.76% -12.86% +0.42%

IT Support
Job Vacancy Trend in the Midlands

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for IT Support in the Midlands

IT Support
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing IT Support in the Midlands.

Salary trend for IT Support in the Midlands

IT Support
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support in the Midlands over the 6 months to 18 June 2025.

Salary histogram for IT Support in the Midlands

IT Support
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Midlands region over the 6 months to 18 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -3 180 £28,500 - 186
East Midlands -18 140 £27,500 +5.77% 148
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 18 June 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support in the job title.

1 173 (54.06%) Windows
2 161 (50.31%) Microsoft 365
3 160 (50.00%) Social Skills
4 158 (49.38%) Microsoft
5 146 (45.63%) Active Directory
6 143 (44.69%) Problem-Solving
7 101 (31.56%) Azure
8 97 (30.31%) Customer Service
9 76 (23.75%) Cybersecurity
10 72 (22.50%) Driving Licence
11 55 (17.19%) Windows 10
12 50 (15.63%) LAN
12 50 (15.63%) WAN
13 47 (14.69%) Degree
14 45 (14.06%) Windows Server
15 42 (13.13%) Microsoft Office
16 41 (12.81%) SharePoint
17 37 (11.56%) ITSM
17 37 (11.56%) Entra ID
18 36 (11.25%) Microsoft Exchange
18 36 (11.25%) VoIP
18 36 (11.25%) Firewall
19 32 (10.00%) Mac OS
20 28 (8.75%) SLA
20 28 (8.75%) Law
21 27 (8.44%) Mentoring
22 26 (8.13%) Analytical Skills
23 25 (7.81%) Cisco
23 25 (7.81%) TCP/IP
24 23 (7.19%) ITIL

IT Support Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (12.81%) SharePoint
2 36 (11.25%) Microsoft Exchange
3 13 (4.06%) Confluence
Applications
1 42 (13.13%) Microsoft Office
2 16 (5.00%) Microsoft Excel
Business Applications
1 6 (1.88%) Dynamics NAV
1 6 (1.88%) NetSuite
1 6 (1.88%) SAP ERP
2 4 (1.25%) Dynamics CRM
Cloud Services
1 161 (50.31%) Microsoft 365
2 101 (31.56%) Azure
3 37 (11.56%) Entra ID
4 18 (5.63%) OneDrive
5 17 (5.31%) Cloud Computing
6 10 (3.13%) AWS
7 9 (2.81%) Power Platform
7 9 (2.81%) PowerApps
7 9 (2.81%) SaaS
8 8 (2.50%) PaaS
9 7 (2.19%) Google Workspace
9 7 (2.19%) Power Automate
10 6 (1.88%) Google Docs
11 5 (1.56%) Mimecast
12 1 (0.31%) Dynamics 365
12 1 (0.31%) ShareGate
Communications & Networking
1 50 (15.63%) LAN
1 50 (15.63%) WAN
2 36 (11.25%) Firewall
2 36 (11.25%) VoIP
3 25 (7.81%) TCP/IP
4 20 (6.25%) DHCP
4 20 (6.25%) DNS
5 15 (4.69%) Wi-Fi
6 13 (4.06%) VPN
7 12 (3.75%) 3G
7 12 (3.75%) 4G
7 12 (3.75%) ADSL
8 9 (2.81%) VLAN
9 6 (1.88%) Network Security
10 5 (1.56%) iSCSI
10 5 (1.56%) SAN
11 1 (0.31%) Remote Desktop
Database & Business Intelligence
1 3 (0.94%) MS Access
2 2 (0.63%) SQL Server
Development Applications
1 17 (5.31%) JIRA
General
1 160 (50.00%) Social Skills
2 28 (8.75%) Law
3 26 (8.13%) Analytical Skills
4 23 (7.19%) Retail
5 12 (3.75%) Telecoms
6 10 (3.13%) Legal
7 8 (2.50%) Organisational Skills
8 7 (2.19%) Automotive
8 7 (2.19%) Public Sector
9 6 (1.88%) Finance
10 5 (1.56%) Billing
11 4 (1.25%) Inclusion and Diversity
11 4 (1.25%) Manufacturing
12 3 (0.94%) Marketing
13 1 (0.31%) Local Government
13 1 (0.31%) Publishing
Miscellaneous
1 72 (22.50%) Driving Licence
2 20 (6.25%) CCTV
2 20 (6.25%) EPoS
3 13 (4.06%) Onboarding
4 6 (1.88%) Self-Motivation
5 3 (0.94%) Social Media
6 2 (0.63%) Clustering
6 2 (0.63%) iPad
6 2 (0.63%) Operational Technology
7 1 (0.31%) Data Protection Act
7 1 (0.31%) e-Learning
7 1 (0.31%) Management Information System
7 1 (0.31%) Replication
Operating Systems
1 173 (54.06%) Windows
2 55 (17.19%) Windows 10
3 45 (14.06%) Windows Server
4 32 (10.00%) Mac OS
5 18 (5.63%) Apple iOS
6 14 (4.38%) Linux
6 14 (4.38%) Windows 7
7 7 (2.19%) Android
Processes & Methodologies
1 143 (44.69%) Problem-Solving
2 97 (30.31%) Customer Service
3 76 (23.75%) Cybersecurity
4 37 (11.56%) ITSM
5 27 (8.44%) Mentoring
6 23 (7.19%) ITIL
7 20 (6.25%) Mathematics
8 18 (5.63%) Incident Management
9 17 (5.31%) Migration
9 17 (5.31%) Software Testing
10 15 (4.69%) Mobile Device Management
10 15 (4.69%) Server Building
11 13 (4.06%) Agile
11 13 (4.06%) Root Cause Analysis
12 12 (3.75%) Logistics
13 11 (3.44%) Change Management
13 11 (3.44%) Coaching
14 10 (3.13%) CRM
15 9 (2.81%) Continuous Improvement
15 9 (2.81%) Service Delivery
Programming Languages
1 23 (7.19%) PowerShell
2 16 (5.00%) SQL
Qualifications
1 47 (14.69%) Degree
2 18 (5.63%) CCNA
2 18 (5.63%) Cisco Certification
3 10 (3.13%) Microsoft Certification
4 9 (2.81%) MCSA
5 8 (2.50%) CCNP
5 8 (2.50%) MCP
5 8 (2.50%) MCSE
6 6 (1.88%) Azure Certification
6 6 (1.88%) ITIL Certification
6 6 (1.88%) Master's Degree
7 3 (0.94%) A+ Certification
7 3 (0.94%) DBS Check
8 2 (0.63%) Network+ Certification
9 1 (0.31%) Computer Science Degree
9 1 (0.31%) SC Cleared
9 1 (0.31%) Security Cleared
Quality Assurance & Compliance
1 28 (8.75%) SLA
2 10 (3.13%) GDPR
3 6 (1.88%) ISO/IEC 27001
4 5 (1.56%) Cyber Essentials
5 4 (1.25%) PCI DSS
System Software
1 146 (45.63%) Active Directory
2 12 (3.75%) Hyper-V
3 6 (1.88%) VMware Infrastructure
4 2 (0.63%) Firmware
Systems Management
1 18 (5.63%) Microsoft Intune
2 7 (2.19%) SCCM
3 5 (1.56%) Autotask
3 5 (1.56%) Jamf Pro
4 1 (0.31%) AirWatch
Vendors
1 158 (49.38%) Microsoft
2 25 (7.81%) Cisco
3 17 (5.31%) Apple
4 10 (3.13%) Sage
5 8 (2.50%) VMware
6 7 (2.19%) HP
7 6 (1.88%) Google
7 6 (1.88%) Meraki
7 6 (1.88%) SAP
8 5 (1.56%) Aruba
8 5 (1.56%) Barracuda Networks
8 5 (1.56%) Datto
8 5 (1.56%) Sophos
8 5 (1.56%) Veeam
9 4 (1.25%) ServiceNow
10 3 (0.94%) Adobe
10 3 (0.94%) dotdigital
11 1 (0.31%) Salesforce
OSZAR »