1st Line Engineer Jobs in England

First Line Engineer
UK > England

The median First Line Engineer salary in England is £28,000 per year, according to job vacancies posted during the 6 months leading to 20 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
20 Jun 2025
Same period 2024 Same period 2023
Rank 644 757 742
Rank change year-on-year +113 -15 +306
Permanent jobs requiring a 1st Line Engineer 45 109 145
As % of all permanent jobs advertised in England 0.091% 0.11% 0.18%
As % of the Job Titles category 0.10% 0.12% 0.20%
Number of salaries quoted 41 104 134
10th Percentile £25,000 £21,075 £21,250
25th Percentile £25,750 £22,500 £23,500
Median annual salary (50th Percentile) £28,000 £25,500 £26,000
Median % change year-on-year +9.80% -1.92% +4.00%
75th Percentile £34,500 £28,750 £28,750
90th Percentile £37,500 £34,500 £31,350
UK median annual salary £27,500 £27,000 £25,000
% change year-on-year +1.85% +8.00% -

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,682 92,029 74,013
% of permanent jobs with a recognized job title 90.57% 94.67% 91.15%
Number of salaries quoted 23,914 67,111 48,868
10th Percentile £28,250 £28,500 £32,500
25th Percentile £40,000 £38,500 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,249
Median % change year-on-year +4.76% -12.86% +0.42%
75th Percentile £74,445 £70,000 £81,250
90th Percentile £96,250 £90,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

1st Line Engineer
Job Vacancy Trend in England

Job postings that featured 1st Line Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for 1st Line Engineer in England

1st Line Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing 1st Line Engineer in England.

Salary trend for 1st Line Engineer in England

1st Line Engineer
Salary Histogram in England

Salary distribution for jobs citing 1st Line Engineer in England over the 6 months to 20 June 2025.

Salary histogram for 1st Line Engineer in England

1st Line Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Engineer within the England region over the 6 months to 20 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +84 22 £33,000 +30.69% 21
London +95 8 £27,750 +0.91% 17
Midlands +89 5 £24,500 -3.92% 13
North of England +47 5 £26,500 +16.10% 38
Yorkshire +61 4 £25,750 +19.77% 7
East Midlands +54 4 £24,500 -3.92% 10
South West +106 3 £26,500 -1.85% 4
West Midlands +74 1 - - 3
East of England +30 1 £26,000 +8.33% 1
North West +6 1 £26,750 +15.05% 28
1st Line Engineer
UK

1st Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 20 June 2025, 1st Line Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring 1st Line Engineer in the job title.

1 23 (51.11%) Windows
1 23 (51.11%) Microsoft
2 20 (44.44%) Social Skills
2 20 (44.44%) Customer Service
3 18 (40.00%) Microsoft 365
4 17 (37.78%) Problem-Solving
5 16 (35.56%) Active Directory
6 15 (33.33%) Cisco
7 12 (26.67%) LAN
7 12 (26.67%) WAN
8 11 (24.44%) MS Visio
8 11 (24.44%) Juniper
8 11 (24.44%) Cisco Certification
8 11 (24.44%) CCNA
8 11 (24.44%) Fortinet
9 10 (22.22%) OSPF
9 10 (22.22%) BGP
9 10 (22.22%) Microsoft Office
10 9 (20.00%) VMware
10 9 (20.00%) VMware Infrastructure
11 8 (17.78%) ITIL
11 8 (17.78%) SLA
12 7 (15.56%) Microsoft Certification
12 7 (15.56%) Degree
12 7 (15.56%) Driving Licence
13 6 (13.33%) Analytical Skills
13 6 (13.33%) Data Centre
13 6 (13.33%) Continuous Improvement
14 5 (11.11%) Azure
14 5 (11.11%) Cybersecurity

1st Line Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.89%) SharePoint
2 1 (2.22%) Exchange Server 2010
2 1 (2.22%) Microsoft Exchange
Applications
1 11 (24.44%) MS Visio
2 10 (22.22%) Microsoft Office
3 2 (4.44%) Microsoft Excel
Cloud Services
1 18 (40.00%) Microsoft 365
2 5 (11.11%) Azure
3 4 (8.89%) Entra ID
3 4 (8.89%) OneDrive
4 2 (4.44%) AWS
4 2 (4.44%) IaaS
4 2 (4.44%) SaaS
5 1 (2.22%) Nutanix
Communications & Networking
1 12 (26.67%) LAN
1 12 (26.67%) WAN
2 10 (22.22%) BGP
2 10 (22.22%) OSPF
3 4 (8.89%) Firewall
3 4 (8.89%) VoIP
4 2 (4.44%) Unified Communications
4 2 (4.44%) VLAN
4 2 (4.44%) Wi-Fi
5 1 (2.22%) DHCP
5 1 (2.22%) DNS
5 1 (2.22%) HTTP
5 1 (2.22%) PBX
5 1 (2.22%) TCP/IP
5 1 (2.22%) VPN
5 1 (2.22%) Wireless
Database & Business Intelligence
1 5 (11.11%) SQL Server
General
1 20 (44.44%) Social Skills
2 6 (13.33%) Analytical Skills
3 3 (6.67%) Finance
4 2 (4.44%) Documentation Skills
4 2 (4.44%) Games
4 2 (4.44%) Inclusion and Diversity
4 2 (4.44%) Legal
4 2 (4.44%) Organisational Skills
5 1 (2.22%) Electronics
5 1 (2.22%) Law
Miscellaneous
1 7 (15.56%) Driving Licence
2 6 (13.33%) Data Centre
3 5 (11.11%) Onboarding
3 5 (11.11%) PMI
3 5 (11.11%) Self-Motivation
4 4 (8.89%) Fat Client
4 4 (8.89%) Thin Client
5 2 (4.44%) Mobile App
6 1 (2.22%) Video Conferencing
Operating Systems
1 23 (51.11%) Windows
2 5 (11.11%) Windows 10
2 5 (11.11%) Windows Server
3 3 (6.67%) Android
3 3 (6.67%) Windows Server 2016
4 2 (4.44%) Linux
5 1 (2.22%) Apple iOS
5 1 (2.22%) Windows Server 2008
Processes & Methodologies
1 20 (44.44%) Customer Service
2 17 (37.78%) Problem-Solving
3 8 (17.78%) ITIL
4 6 (13.33%) Continuous Improvement
5 5 (11.11%) Cybersecurity
5 5 (11.11%) Presales
5 5 (11.11%) Project Delivery
5 5 (11.11%) Service Delivery
6 4 (8.89%) Data Privacy
7 3 (6.67%) Incident Management
7 3 (6.67%) Migration
8 2 (4.44%) B2B
8 2 (4.44%) CRM
8 2 (4.44%) Mathematics
8 2 (4.44%) Problem Management
8 2 (4.44%) Service Management
8 2 (4.44%) Software Testing
8 2 (4.44%) System Testing
8 2 (4.44%) Time Management
8 2 (4.44%) Workflow
Programming Languages
1 2 (4.44%) PowerShell
1 2 (4.44%) SQL
2 1 (2.22%) Bash
Qualifications
1 11 (24.44%) CCNA
1 11 (24.44%) Cisco Certification
2 7 (15.56%) Degree
2 7 (15.56%) Microsoft Certification
3 5 (11.11%) PMI Certification
4 2 (4.44%) DBS Check
5 1 (2.22%) CCENT
5 1 (2.22%) SC Cleared
5 1 (2.22%) Security Cleared
Quality Assurance & Compliance
1 8 (17.78%) SLA
2 4 (8.89%) ISO/IEC 27001
3 2 (4.44%) Cyber Essentials
3 2 (4.44%) Cyber Essentials PLUS
3 2 (4.44%) GDPR
3 2 (4.44%) ISO 9001
System Software
1 16 (35.56%) Active Directory
2 9 (20.00%) VMware Infrastructure
3 3 (6.67%) Hyper-V
4 1 (2.22%) XenDesktop
Systems Management
1 2 (4.44%) Microsoft Intune
1 2 (4.44%) SCCM
Vendors
1 23 (51.11%) Microsoft
2 15 (33.33%) Cisco
3 11 (24.44%) Fortinet
3 11 (24.44%) Juniper
4 9 (20.00%) VMware
5 3 (6.67%) ServiceNow
6 2 (4.44%) Acronis
6 2 (4.44%) Apple
6 2 (4.44%) Citrix
6 2 (4.44%) ConnectWise
6 2 (4.44%) Datto
6 2 (4.44%) Meraki
6 2 (4.44%) Zoho
7 1 (2.22%) HP
7 1 (2.22%) Snow
OSZAR »