Support Technician Jobs

Support Technician
UK

The median Support Technician salary in the UK is £30,500 per year, according to job vacancies posted during the 6 months leading to 16 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 Jun 2025
Same period 2024 Same period 2023
Rank 474 301 561
Rank change year-on-year -173 +260 +322
Permanent jobs requiring a Support Technician 258 990 414
As % of all permanent jobs advertised in the UK 0.46% 0.89% 0.45%
As % of the Job Titles category 0.51% 0.94% 0.50%
Number of salaries quoted 185 830 277
10th Percentile £26,100 £21,475 £23,000
25th Percentile £28,500 £24,000 £24,750
Median annual salary (50th Percentile) £30,500 £27,000 £29,000
Median % change year-on-year +12.96% -6.90% +11.54%
75th Percentile £36,000 £30,188 £33,922
90th Percentile £42,500 £35,000 £37,500
UK excluding London median annual salary £30,250 £27,000 £27,500
% change year-on-year +12.04% -1.82% +10.00%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 50,468 105,033 83,541
% of permanent jobs with a recognized job title 89.90% 94.79% 91.16%
Number of salaries quoted 26,658 74,081 54,579
10th Percentile £27,500 £28,500 £32,500
25th Percentile £39,500 £38,572 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,750 £70,000 £80,000
90th Percentile £95,000 £90,000 £100,000
UK excluding London median annual salary £50,055 £50,000 £53,500
% change year-on-year +0.11% -6.54% +6.63%

Support Technician
Job Vacancy Trend

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Technician in the UK

Support Technician
Salary Trend

3-month moving average salary quoted in jobs citing Support Technician.

Salary trend for Support Technician in the UK

Support Technician
Salary Histogram

Salary distribution for jobs citing Support Technician over the 6 months to 16 June 2025.

Salary histogram for Support Technician in the UK

Support Technician
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the UK over the 6 months to 16 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -169 246 £30,500 +12.96% 301
UK excluding London -127 245 £30,250 +12.04% 207
South East -62 71 £32,500 +20.37% 45
Work from Home +15 65 £30,000 +11.11% 61
South West +113 55 £30,000 +8.11% 32
North of England -67 51 £30,000 +9.09% 61
Yorkshire +6 43 £30,000 +13.21% 27
East of England -73 34 £35,000 +32.08% 16
Midlands -51 24 £27,500 +5.77% 45
East Midlands -22 16 £27,500 +5.77% 16
London +60 11 £45,000 +50.00% 104
West Midlands +10 8 £25,000 -3.85% 28
North West -55 7 £26,500 -5.36% 29
Scotland +84 6 £40,000 +66.67% 4
Wales +29 4 £30,000 +22.45% 7
North East +36 1 - - 6

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 16 June 2025, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Support Technician in the job title.

1 145 (56.20%) Social Skills
2 139 (53.88%) Windows
3 126 (48.84%) Customer Service
4 121 (46.90%) Problem-Solving
4 121 (46.90%) Microsoft
5 119 (46.12%) Microsoft 365
6 84 (32.56%) Active Directory
7 62 (24.03%) Windows Server
8 53 (20.54%) Azure
9 52 (20.16%) Microsoft Exchange
10 50 (19.38%) ITIL
11 41 (15.89%) Windows 10
11 41 (15.89%) Customer Experience
12 39 (15.12%) Manufacturing
13 37 (14.34%) VMware
13 37 (14.34%) SLA
13 37 (14.34%) Microsoft Intune
13 37 (14.34%) Cybersecurity
14 36 (13.95%) Entra ID
15 35 (13.57%) Firewall
16 33 (12.79%) Microsoft Office
17 32 (12.40%) VMware Infrastructure
18 30 (11.63%) Driving Licence
19 28 (10.85%) Degree
20 27 (10.47%) SharePoint
20 27 (10.47%) Service Delivery
21 26 (10.08%) Apple
22 25 (9.69%) NVQ Level 4
22 25 (9.69%) Mac OS
22 25 (9.69%) Technical Analysis

Support Technician Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 52 (20.16%) Microsoft Exchange
2 27 (10.47%) SharePoint
3 7 (2.71%) Exchange Server 2013
Applications
1 33 (12.79%) Microsoft Office
2 2 (0.78%) Microsoft Excel
Business Applications
1 4 (1.55%) NetSuite
Cloud Services
1 119 (46.12%) Microsoft 365
2 53 (20.54%) Azure
3 36 (13.95%) Entra ID
4 16 (6.20%) OneDrive
5 8 (3.10%) AWS
6 3 (1.16%) Google Workspace
7 1 (0.39%) Power Platform
7 1 (0.39%) SaaS
Communications & Networking
1 35 (13.57%) Firewall
2 23 (8.91%) TCP/IP
3 22 (8.53%) DNS
4 21 (8.14%) VLAN
5 20 (7.75%) LAN
6 19 (7.36%) DHCP
7 14 (5.43%) Wireless
8 12 (4.65%) WAN
9 11 (4.26%) VPN
9 11 (4.26%) Wi-Fi
10 10 (3.88%) VoIP
11 9 (3.49%) IP Telephony
11 9 (3.49%) SAN
12 5 (1.94%) Cisco IOS
12 5 (1.94%) PBX
12 5 (1.94%) RTP
12 5 (1.94%) Softphone
13 4 (1.55%) 4G
13 4 (1.55%) ADSL
13 4 (1.55%) Remote Desktop
Database & Business Intelligence
1 9 (3.49%) Amazon RDS
2 1 (0.39%) Power BI
2 1 (0.39%) SQL Server
2 1 (0.39%) Tableau
Development Applications
1 1 (0.39%) JIRA
1 1 (0.39%) Visual Studio
General
1 145 (56.20%) Social Skills
2 39 (15.12%) Manufacturing
3 20 (7.75%) Retail
4 19 (7.36%) Analytical Skills
4 19 (7.36%) Finance
5 17 (6.59%) Legal
6 16 (6.20%) Back Office
7 8 (3.10%) Telecoms
8 7 (2.71%) Electronics
9 6 (2.33%) Law
10 5 (1.94%) Marketing
10 5 (1.94%) Organisational Skills
11 4 (1.55%) Multimedia
12 1 (0.39%) Advertising
12 1 (0.39%) German Language
12 1 (0.39%) Inclusion and Diversity
Libraries, Frameworks & Software Standards
1 5 (1.94%) CSS
1 5 (1.94%) HTML
2 1 (0.39%) FreeSWITCH
2 1 (0.39%) Node.js
Miscellaneous
1 30 (11.63%) Driving Licence
2 19 (7.36%) Onboarding
3 11 (4.26%) Replication
4 4 (1.55%) Management Information System
5 3 (1.16%) Digital Signage
5 3 (1.16%) iPad
5 3 (1.16%) Self-Motivation
6 2 (0.78%) Clustering
6 2 (0.78%) Operational Technology
7 1 (0.39%) AS400
7 1 (0.39%) CCTV
7 1 (0.39%) NHS
7 1 (0.39%) Smartphone
7 1 (0.39%) Video Conferencing
Operating Systems
1 139 (53.88%) Windows
2 62 (24.03%) Windows Server
3 41 (15.89%) Windows 10
4 25 (9.69%) Mac OS
5 20 (7.75%) Android
6 13 (5.04%) Linux
7 7 (2.71%) Windows Server 2016
8 6 (2.33%) Windows 7
9 5 (1.94%) Windows Server 2019
10 4 (1.55%) Apple iOS
10 4 (1.55%) Mac OS X
Processes & Methodologies
1 126 (48.84%) Customer Service
2 121 (46.90%) Problem-Solving
3 50 (19.38%) ITIL
4 41 (15.89%) Customer Experience
5 37 (14.34%) Cybersecurity
6 27 (10.47%) Service Delivery
7 25 (9.69%) Coaching
7 25 (9.69%) Technical Analysis
8 20 (7.75%) Migration
9 17 (6.59%) Continuous Improvement
9 17 (6.59%) Patch Management
9 17 (6.59%) Ticket Management
10 16 (6.20%) Analytics
10 16 (6.20%) Customer Acquisition
10 16 (6.20%) Software Deployment
11 13 (5.04%) Time Management
12 12 (4.65%) User Experience
13 11 (4.26%) Collaborative Working
13 11 (4.26%) ERP
13 11 (4.26%) Server Management
Programming Languages
1 14 (5.43%) PowerShell
2 8 (3.10%) SQL
Qualifications
1 28 (10.85%) Degree
2 25 (9.69%) NVQ Level 4
3 23 (8.91%) Microsoft Certification
4 19 (7.36%) A+ Certification
5 17 (6.59%) SC Cleared
5 17 (6.59%) Security Cleared
6 16 (6.20%) CTC Cleared
7 6 (2.33%) Azure Certification
7 6 (2.33%) ITIL Foundation Certificate
8 4 (1.55%) Network+ Certification
9 2 (0.78%) DBS Check
10 1 (0.39%) CCNP
10 1 (0.39%) Cisco Certification
10 1 (0.39%) Computer Science Degree
10 1 (0.39%) ITIL Certification
Quality Assurance & Compliance
1 37 (14.34%) SLA
2 15 (5.81%) Cyber Essentials
3 7 (2.71%) Cyber Essentials PLUS
3 7 (2.71%) ISO/IEC 27001
4 4 (1.55%) PCI DSS
5 1 (0.39%) GDPR
System Software
1 84 (32.56%) Active Directory
2 32 (12.40%) VMware Infrastructure
3 21 (8.14%) Hyper-V
4 9 (3.49%) Terminal Services
5 4 (1.55%) Virtual Desktop
Systems Management
1 37 (14.34%) Microsoft Intune
2 8 (3.10%) SCCM
3 5 (1.94%) AirWatch
4 4 (1.55%) Dell DRAC
5 2 (0.78%) Autotask
Vendors
1 121 (46.90%) Microsoft
2 37 (14.34%) VMware
3 26 (10.08%) Apple
4 24 (9.30%) Cisco
5 10 (3.88%) IFS
6 7 (2.71%) arcserve
6 7 (2.71%) Progress
7 6 (2.33%) Citrix
7 6 (2.33%) Dell
7 6 (2.33%) Polycom
8 5 (1.94%) BroadSoft
8 5 (1.94%) Veeam
8 5 (1.94%) Yealink
9 4 (1.55%) N-able
9 4 (1.55%) Oracle
9 4 (1.55%) Sophos
10 3 (1.16%) Google
11 2 (0.78%) ServiceNow
11 2 (0.78%) SonicWALL
11 2 (0.78%) Supermicro
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