IT Support Engineer Jobs

IT Support Engineer
UK

The median IT Support Engineer salary in the UK is £32,500 per year, according to job vacancies posted during the 6 months leading to 12 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2025
Same period 2024 Same period 2023
Rank 435 239 407
Rank change year-on-year -196 +168 +269
Permanent jobs requiring an IT Support Engineer 307 1,271 739
As % of all permanent jobs advertised in the UK 0.55% 1.16% 0.80%
As % of the Job Titles category 0.61% 1.23% 0.87%
Number of salaries quoted 259 1,104 564
10th Percentile £25,631 £23,000 £25,500
25th Percentile £26,250 £25,625 £27,000
Median annual salary (50th Percentile) £32,500 £30,000 £32,500
Median % change year-on-year +8.33% -7.69% +4.39%
75th Percentile £38,750 £35,000 £37,000
90th Percentile £45,000 £42,500 £41,925
UK excluding London median annual salary £31,000 £29,500 £30,000
% change year-on-year +5.08% -1.67% -

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 50,220 103,726 84,723
% of permanent jobs with a recognized job title 90.02% 94.76% 91.22%
Number of salaries quoted 26,439 73,309 55,187
10th Percentile £28,000 £28,500 £32,500
25th Percentile £40,000 £38,605 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,750 £70,000 £80,000
90th Percentile £95,000 £90,000 £100,000
UK excluding London median annual salary £50,055 £50,000 £53,500
% change year-on-year +0.11% -6.54% +6.37%

IT Support Engineer
Job Vacancy Trend

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Engineer in the UK

IT Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing IT Support Engineer.

Salary trend for IT Support Engineer in the UK

IT Support Engineer
Salary Histogram

Salary distribution for jobs citing IT Support Engineer over the 6 months to 12 June 2025.

Salary histogram for IT Support Engineer in the UK

IT Support Engineer
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 12 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -202 287 £32,533 +8.44% 225
UK excluding London -175 237 £31,000 +5.08% 202
South East -38 100 £37,000 +23.33% 39
Work from Home +1 87 £31,750 -2.31% 49
London +54 61 £36,500 +7.35% 39
North of England -95 46 £30,000 +5.26% 68
Yorkshire +18 33 £26,500 -11.67% 20
Midlands -91 30 £27,500 -6.78% 44
South West +2 25 £32,500 +8.33% 28
East of England -56 25 £29,500 - 14
East Midlands -8 21 £28,500 -5.00% 29
North West -83 12 £30,000 +11.11% 43
Scotland +80 11 £27,000 -1.82% 10
West Midlands -64 9 £26,000 -8.77% 13
North East +8 1 £40,000 +23.08% 6

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 12 June 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Support Engineer in the job title.

1 205 (66.78%) Windows
2 199 (64.82%) Microsoft
3 178 (57.98%) Microsoft 365
4 157 (51.14%) Active Directory
5 146 (47.56%) Social Skills
6 118 (38.44%) Problem-Solving
7 115 (37.46%) Azure
8 95 (30.94%) Customer Service
9 69 (22.48%) Windows Server
10 64 (20.85%) Driving Licence
11 58 (18.89%) VMware
12 57 (18.57%) Microsoft Intune
13 56 (18.24%) Degree
14 55 (17.92%) Microsoft Exchange
14 55 (17.92%) Entra ID
15 51 (16.61%) PowerShell
16 50 (16.29%) Firewall
17 49 (15.96%) DNS
18 45 (14.66%) Windows 10
19 42 (13.68%) VMware Infrastructure
20 40 (13.03%) SaaS
20 40 (13.03%) SharePoint
21 39 (12.70%) AWS
21 39 (12.70%) Analytical Skills
22 38 (12.38%) ITIL
23 37 (12.05%) Cisco
23 37 (12.05%) Self-Motivation
24 34 (11.07%) Microsoft Certification
24 34 (11.07%) Android
25 33 (10.75%) Microsoft Office

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (17.92%) Microsoft Exchange
2 40 (13.03%) SharePoint
3 11 (3.58%) Confluence
4 3 (0.98%) WordPress
Applications
1 33 (10.75%) Microsoft Office
2 5 (1.63%) MS Visio
3 2 (0.65%) Microsoft Excel
3 2 (0.65%) Microsoft PowerPoint
Business Applications
1 1 (0.33%) Remedy ITSM
Cloud Services
1 178 (57.98%) Microsoft 365
2 115 (37.46%) Azure
3 55 (17.92%) Entra ID
4 40 (13.03%) SaaS
5 39 (12.70%) AWS
6 9 (2.93%) OneDrive
7 8 (2.61%) Mimecast
8 7 (2.28%) GCP
9 6 (1.95%) Cloud Computing
10 5 (1.63%) Slack
11 4 (1.30%) Amazon EC2
11 4 (1.30%) Amazon S3
11 4 (1.30%) Google Workspace
11 4 (1.30%) IaaS
12 2 (0.65%) PaaS
12 2 (0.65%) Power Platform
13 1 (0.33%) Azure Sentinel
13 1 (0.33%) Dynamics 365
13 1 (0.33%) Microsoft Copilot
13 1 (0.33%) Rubrik
Communications & Networking
1 50 (16.29%) Firewall
2 49 (15.96%) DNS
3 33 (10.75%) DHCP
4 31 (10.10%) Wi-Fi
5 30 (9.77%) VLAN
6 29 (9.45%) VPN
7 28 (9.12%) TCP/IP
8 27 (8.79%) SAN
9 26 (8.47%) LAN
10 22 (7.17%) WAN
11 18 (5.86%) NAS
12 14 (4.56%) VoIP
13 12 (3.91%) Internet
14 8 (2.61%) Cisco IOS
15 7 (2.28%) IP Telephony
16 6 (1.95%) PBX
16 6 (1.95%) Structured Cabling
17 5 (1.63%) BGP
17 5 (1.63%) OSPF
17 5 (1.63%) SNMP
Database & Business Intelligence
1 29 (9.45%) SQL Server
2 2 (0.65%) Power BI
3 1 (0.33%) Amazon RDS
3 1 (0.33%) Tableau
Development Applications
1 7 (2.28%) JIRA
General
1 146 (47.56%) Social Skills
2 39 (12.70%) Analytical Skills
3 30 (9.77%) Organisational Skills
4 21 (6.84%) Finance
5 14 (4.56%) Telecoms
6 12 (3.91%) Inclusion and Diversity
7 6 (1.95%) Retail
8 5 (1.63%) Billing
9 4 (1.30%) Legal
9 4 (1.30%) Public Sector
10 3 (0.98%) Law
10 3 (0.98%) Marketing
11 2 (0.65%) Manufacturing
12 1 (0.33%) Electronics
12 1 (0.33%) Military
12 1 (0.33%) Presentation Skills
Libraries, Frameworks & Software Standards
1 15 (4.89%) 802.1X
2 3 (0.98%) EDI
3 1 (0.33%) ModSecurity
3 1 (0.33%) WSH
3 1 (0.33%) X-Windows
Miscellaneous
1 64 (20.85%) Driving Licence
2 37 (12.05%) Self-Motivation
3 18 (5.86%) Mobile App
4 14 (4.56%) Onboarding
5 8 (2.61%) Social Media
6 6 (1.95%) Clustering
6 6 (1.95%) EPoS
6 6 (1.95%) iPhone
6 6 (1.95%) Video Conferencing
7 5 (1.63%) Blackberry
7 5 (1.63%) iPad
8 2 (0.65%) Educational Technology
8 2 (0.65%) Enterprise Software
8 2 (0.65%) Life Science
8 2 (0.65%) Management Information System
8 2 (0.65%) NHS
8 2 (0.65%) PACS
8 2 (0.65%) Renewable Energy
8 2 (0.65%) Smartphone
9 1 (0.33%) CMDB
Operating Systems
1 205 (66.78%) Windows
2 69 (22.48%) Windows Server
3 45 (14.66%) Windows 10
4 34 (11.07%) Android
5 32 (10.42%) Mac OS
6 24 (7.82%) Linux
7 17 (5.54%) Apple iOS
8 9 (2.93%) Windows Server 2016
9 8 (2.61%) Windows 7
10 6 (1.95%) Windows Server 2012
11 4 (1.30%) Unix
12 3 (0.98%) Windows Server 2019
13 1 (0.33%) Mac OS X
Processes & Methodologies
1 118 (38.44%) Problem-Solving
2 95 (30.94%) Customer Service
3 38 (12.38%) ITIL
4 32 (10.42%) Migration
5 30 (9.77%) Infrastructure Engineering
6 28 (9.12%) Cybersecurity
7 25 (8.14%) Data Privacy
7 25 (8.14%) Mathematics
8 24 (7.82%) Computer Science
8 24 (7.82%) CRM
8 24 (7.82%) Disaster Recovery
8 24 (7.82%) ITSM
9 23 (7.49%) Continuous Improvement
9 23 (7.49%) Kalman Filter
10 21 (6.84%) Virtual Environments
11 18 (5.86%) Analytical Thinking
11 18 (5.86%) Exploratory Testing
11 18 (5.86%) Software Testing
12 17 (5.54%) High Availability
13 16 (5.21%) Mobile Device Management
Programming Languages
1 51 (16.61%) PowerShell
2 8 (2.61%) Python
2 8 (2.61%) SQL
3 1 (0.33%) Java
3 1 (0.33%) VBScript
Qualifications
1 56 (18.24%) Degree
2 34 (11.07%) Microsoft Certification
3 26 (8.47%) Security Cleared
4 20 (6.51%) DBS Check
5 15 (4.89%) A+ Certification
6 14 (4.56%) CCNA
6 14 (4.56%) Cisco Certification
7 13 (4.23%) HND
8 12 (3.91%) DV Cleared
9 11 (3.58%) MCP
10 10 (3.26%) SC Cleared
11 7 (2.28%) Computer Science Degree
12 6 (1.95%) MCSA
13 4 (1.30%) Azure Certification
14 3 (0.98%) AWS Certification
14 3 (0.98%) MCSE
15 2 (0.65%) CCNP
15 2 (0.65%) Network+ Certification
15 2 (0.65%) NVQ Level 3
16 1 (0.33%) MCITP
Quality Assurance & Compliance
1 12 (3.91%) SLA
2 8 (2.61%) ISO/IEC 27001
3 6 (1.95%) Cyber Essentials
4 5 (1.63%) Cyber Essentials PLUS
5 3 (0.98%) GDPR
6 2 (0.65%) ISO 9001
System Software
1 157 (51.14%) Active Directory
2 42 (13.68%) VMware Infrastructure
3 28 (9.12%) Hyper-V
4 9 (2.93%) Virtual Desktop
5 5 (1.63%) Firmware
6 3 (0.98%) Virtual Servers
6 3 (0.98%) VMware ESXi
7 2 (0.65%) Microsoft Virtual Server
8 1 (0.33%) Virtual Machines
8 1 (0.33%) vSphere
Systems Management
1 57 (18.57%) Microsoft Intune
2 15 (4.89%) SCCM
3 5 (1.63%) Autotask
3 5 (1.63%) Jamf Pro
3 5 (1.63%) SmoothWall
3 5 (1.63%) Terraform
4 3 (0.98%) FortiGate
4 3 (0.98%) Single Sign-On
5 1 (0.33%) Ansible
5 1 (0.33%) Kubernetes
5 1 (0.33%) Plesk
5 1 (0.33%) WSUS
Vendors
1 199 (64.82%) Microsoft
2 58 (18.89%) VMware
3 37 (12.05%) Cisco
4 18 (5.86%) Apple
4 18 (5.86%) Zoho
5 17 (5.54%) Meraki
6 14 (4.56%) Google
7 11 (3.58%) HP
8 10 (3.26%) Aruba
8 10 (3.26%) Veeam
9 9 (2.93%) Sophos
10 7 (2.28%) Fortinet
11 6 (1.95%) Datto
11 6 (1.95%) Juniper
12 5 (1.63%) CheckPoint
12 5 (1.63%) McAfee
12 5 (1.63%) Zscaler
13 4 (1.30%) SAP
13 4 (1.30%) ServiceNow
13 4 (1.30%) SonicWALL
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