Incident Management Jobs

Incident Management
UK

The table below provides summary statistics for permanent job vacancies requiring Incident Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Incident Management over the 6 months leading up to 10 June 2025, comparing them to the same period in the previous two years.

6 months to
10 Jun 2025
Same period 2024 Same period 2023
Rank 219 219 248
Rank change year-on-year 0 +29 +41
Permanent jobs citing Incident Management 865 1,401 1,404
As % of all permanent jobs advertised in the UK 1.54% 1.29% 1.51%
As % of the Processes & Methodologies category 1.65% 1.56% 1.58%
Number of salaries quoted 537 989 886
10th Percentile £28,650 £28,950 £26,940
25th Percentile £38,500 £32,750 £36,250
Median annual salary (50th Percentile) £55,000 £50,000 £53,500
Median % change year-on-year +10.00% -6.54% +12.63%
75th Percentile £70,000 £68,750 £71,652
90th Percentile £100,000 £87,500 £87,500
UK excluding London median annual salary £47,500 £43,500 £45,000
% change year-on-year +9.20% -3.33% +5.88%

All Process and Methodology Skills
UK

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 52,267 89,997 88,845
As % of all permanent jobs advertised in the UK 92.93% 82.99% 95.44%
Number of salaries quoted 26,121 62,089 53,799
10th Percentile £28,250 £29,500 £33,850
25th Percentile £40,000 £40,000 £45,000
Median annual salary (50th Percentile) £56,000 £55,000 £60,800
Median % change year-on-year +1.82% -9.54% +1.33%
75th Percentile £75,000 £72,500 £81,250
90th Percentile £97,236 £92,500 £100,000
UK excluding London median annual salary £50,584 £50,000 £55,000
% change year-on-year +1.17% -9.09% +4.76%

Incident Management
Job Vacancy Trend

Job postings citing Incident Management as a proportion of all IT jobs advertised.

Job vacancy trend for Incident Management in the UK

Incident Management
Salary Trend

3-month moving average salary quoted in jobs citing Incident Management.

Salary trend for Incident Management in the UK

Incident Management
Salary Histogram

Salary distribution for jobs citing Incident Management over the 6 months to 10 June 2025.

Salary histogram for Incident Management in the UK

Incident Management
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the UK over the 6 months to 10 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +10 809 £55,043 +6.65% 704
UK excluding London -6 525 £47,500 +9.20% 505
London +57 285 £65,000 -7.14% 260
Work from Home +15 280 £58,000 +10.48% 265
South East +27 149 £57,500 +27.78% 160
North of England -40 140 £42,500 -2.30% 115
Midlands +75 119 £41,778 -26.06% 62
North West -40 74 £50,000 +9.89% 50
West Midlands +48 70 £52,500 +5.00% 27
Yorkshire +26 55 £37,250 -15.34% 48
East Midlands +76 49 £27,500 -57.36% 30
East of England +24 46 £32,500 +1.56% 57
South West 0 31 £49,250 -1.50% 70
Scotland +90 27 £62,500 +19.05% 30
North East +7 11 £22,500 -30.77% 17
Wales -14 11 £38,094 -30.74% 7
Northern Ireland +23 2 £51,250 +46.43% 10

Incident Management
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (5.43%) Microsoft Exchange
2 36 (4.16%) Confluence
3 32 (3.70%) SharePoint
4 10 (1.16%) IIS
5 5 (0.58%) Apache
6 2 (0.23%) Skype for Business
7 1 (0.12%) Appian
7 1 (0.12%) Moodle
7 1 (0.12%) OpenStack
7 1 (0.12%) Oracle Workflow
Applications
1 57 (6.59%) Microsoft Office
2 17 (1.97%) Microsoft Excel
3 8 (0.92%) Microsoft PowerPoint
4 6 (0.69%) Microsoft Project
5 5 (0.58%) Spreadsheet
6 2 (0.23%) Acrobat
7 1 (0.12%) Chatbot
7 1 (0.12%) Weka
Business Applications
1 17 (1.97%) SAP S/4HANA
2 16 (1.85%) SAP ERP
3 14 (1.62%) Oracle EBS
4 13 (1.50%) Oracle Applications
5 8 (0.92%) Remedy ITSM
6 4 (0.46%) SAP EWM
6 4 (0.46%) SAP WM
7 3 (0.35%) Payment Gateway
8 2 (0.23%) Carpe Diem
8 2 (0.23%) Elite 3E
8 2 (0.23%) Infor M3
9 1 (0.12%) Dynamics CRM
9 1 (0.12%) Eikon
9 1 (0.12%) Workday HCM
Cloud Services
1 253 (29.25%) Azure
2 129 (14.91%) AWS
3 116 (13.41%) Microsoft 365
4 82 (9.48%) GCP
5 35 (4.05%) Entra ID
6 33 (3.82%) SaaS
7 32 (3.70%) Azure Monitor
8 22 (2.54%) PaaS
9 21 (2.43%) Azure DevOps
9 21 (2.43%) Vertex AI
10 20 (2.31%) Cloud Computing
10 20 (2.31%) GitHub
11 16 (1.85%) IaaS
12 11 (1.27%) Power Platform
12 11 (1.27%) Serverless
13 10 (1.16%) Azure Data Factory
14 9 (1.04%) Azure Key Vault
14 9 (1.04%) Azure Synapse Analytics
15 8 (0.92%) Azure Sentinel
15 8 (0.92%) Datadog
Communications & Networking
1 96 (11.10%) Firewall
2 84 (9.71%) Broadband
3 71 (8.21%) DNS
4 51 (5.90%) DHCP
5 50 (5.78%) TCP/IP
6 44 (5.09%) VPN
7 43 (4.97%) LAN
8 42 (4.86%) WAN
9 40 (4.62%) Network Security
10 22 (2.54%) Wi-Fi
11 18 (2.08%) BGP
11 18 (2.08%) MPLS
11 18 (2.08%) OSPF
12 10 (1.16%) Remote Desktop
12 10 (1.16%) SAN
12 10 (1.16%) VLAN
12 10 (1.16%) Wireless
13 9 (1.04%) NAS
13 9 (1.04%) VoIP
14 8 (0.92%) Intrusion Detection
Database & Business Intelligence
1 30 (3.47%) Data Mining
2 23 (2.66%) SQL Server
3 12 (1.39%) Amazon RDS
4 11 (1.27%) Relational Database
5 9 (1.04%) Power BI
6 8 (0.92%) MongoDB
7 7 (0.81%) PostgreSQL
8 6 (0.69%) Data Lake
8 6 (0.69%) DynamoDB
9 5 (0.58%) NoSQL
10 4 (0.46%) Elasticsearch
11 3 (0.35%) Azure SQL Database
11 3 (0.35%) Data Warehouse
11 3 (0.35%) DB2
11 3 (0.35%) GIS
11 3 (0.35%) OLAP
11 3 (0.35%) OLTP
12 2 (0.23%) DTS
12 2 (0.23%) HDInsight
12 2 (0.23%) MySQL
Development Applications
1 46 (5.32%) JIRA
2 14 (1.62%) Git
2 14 (1.62%) Jenkins
3 9 (1.04%) GitLab
4 4 (0.46%) Cypress.io
4 4 (0.46%) SQL Server Management Studio (SSMS)
5 3 (0.35%) Octopus Deploy
5 3 (0.35%) TeamCity
6 1 (0.12%) Artifactory
6 1 (0.12%) Bitbucket
6 1 (0.12%) IDA Disassembler
6 1 (0.12%) Redmine
6 1 (0.12%) Sonatype Nexus
6 1 (0.12%) Subversion
6 1 (0.12%) Visual Studio Code
General
1 451 (52.14%) Social Skills
2 238 (27.51%) Finance
3 165 (19.08%) Law
4 158 (18.27%) Analytical Skills
5 90 (10.40%) Banking
6 81 (9.36%) Games
7 73 (8.44%) Retail
8 63 (7.28%) Legal
9 55 (6.36%) Marketing
10 53 (6.13%) Manufacturing
11 52 (6.01%) Inclusion and Diversity
12 43 (4.97%) Public Sector
13 39 (4.51%) Organisational Skills
14 34 (3.93%) Telecoms
15 23 (2.66%) Electronics
16 21 (2.43%) Documentation Skills
17 18 (2.08%) Financial Institution
18 10 (1.16%) Back Office
19 9 (1.04%) Influencing Skills
20 8 (0.92%) Welsh Language
Job Titles
1 182 (21.04%) Analyst
2 170 (19.65%) Senior
3 114 (13.18%) Lead
4 99 (11.45%) Senior Manager
5 96 (11.10%) Support Analyst
6 84 (9.71%) IT Support
7 82 (9.48%) Senior Service Manager
8 80 (9.25%) Engineering Manager
9 79 (9.13%) ServiceNow Manager
10 53 (6.13%) Support Engineer
11 43 (4.97%) IT Manager
12 42 (4.86%) IT Analyst
13 32 (3.70%) Infrastructure Engineer
13 32 (3.70%) Service Manager
14 31 (3.58%) IT Support Analyst
15 30 (3.47%) Applications Support
15 30 (3.47%) Cloud Engineer
16 29 (3.35%) 2nd Line Support
16 29 (3.35%) Support Manager
17 27 (3.12%) Team Leader
Libraries, Frameworks & Software Standards
1 24 (2.77%) RESTful
2 18 (2.08%) .NET
2 18 (2.08%) Middleware
3 16 (1.85%) SAP Fiori
4 15 (1.73%) Node.js
5 14 (1.62%) Oracle Fusion
6 13 (1.50%) Hugging Face
6 13 (1.50%) LangChain
6 13 (1.50%) PyTorch
6 13 (1.50%) TensorFlow
7 12 (1.39%) HTML
7 12 (1.39%) Spring
8 9 (1.04%) Kafka
8 9 (1.04%) Spring Boot
9 7 (0.81%) CSS
9 7 (0.81%) React
10 6 (0.69%) JSON
11 5 (0.58%) OAuth
11 5 (0.58%) SOAP
11 5 (0.58%) YAML
Miscellaneous
1 186 (21.50%) Management Information System
2 89 (10.29%) Product Ownership
3 79 (9.13%) Video\Live Streaming
4 47 (5.43%) Security Posture
5 32 (3.70%) Algorithms
5 32 (3.70%) Cloud Native
6 29 (3.35%) Self-Motivation
7 25 (2.89%) Onboarding
8 22 (2.54%) Data Protection Act
9 19 (2.20%) Distributed Systems
9 19 (2.20%) Virtual Team
10 18 (2.08%) Cyber Threat
11 16 (1.85%) Data Centre
12 14 (1.62%) Clustering
13 12 (1.39%) IoT
13 12 (1.39%) Security Operations Centre
14 10 (1.16%) Hedge funds
14 10 (1.16%) Public Cloud
15 9 (1.04%) Cyberattack
15 9 (1.04%) Legacy Systems
Operating Systems
1 170 (19.65%) Windows
2 90 (10.40%) Windows Server
3 49 (5.66%) Linux
4 19 (2.20%) Windows 10
5 17 (1.97%) Windows Server 2019
6 16 (1.85%) Windows Server 2012
7 15 (1.73%) Windows Server 2016
8 12 (1.39%) Mac OS
9 10 (1.16%) Red Hat Enterprise Linux
10 9 (1.04%) Apple iOS
11 7 (0.81%) Unix
12 4 (0.46%) Windows 7
13 2 (0.23%) Android
14 1 (0.12%) Ubuntu
14 1 (0.12%) Windows 8
14 1 (0.12%) Windows Server 2003
14 1 (0.12%) Windows Server 2008
Processes & Methodologies
1 269 (31.10%) Problem-Solving
2 239 (27.63%) ITIL
3 213 (24.62%) Change Management
4 209 (24.16%) Service Delivery
5 205 (23.70%) ITSM
6 191 (22.08%) Problem Management
7 159 (18.38%) Root Cause Analysis
8 158 (18.27%) Cybersecurity
9 151 (17.46%) Roadmaps
10 134 (15.49%) Agile
11 132 (15.26%) Incident Response
12 118 (13.64%) Continuous Improvement
13 115 (13.29%) Computer Science
14 112 (12.95%) Software Engineering
15 107 (12.37%) Service Management
16 103 (11.91%) Artificial Intelligence
17 96 (11.10%) DevOps
18 90 (10.40%) High Availability
19 88 (10.17%) Customer Service
19 88 (10.17%) Deployment Automation
Programming Languages
1 135 (15.61%) SQL
2 79 (9.13%) PowerShell
3 63 (7.28%) Python
4 34 (3.93%) Java
5 19 (2.20%) Bash
6 16 (1.85%) ABAP
6 16 (1.85%) Kusto Query Language
7 11 (1.27%) JavaScript
7 11 (1.27%) TypeScript
8 9 (1.04%) C#
9 6 (0.69%) PL/SQL
10 5 (0.58%) Bicep
10 5 (0.58%) Kotlin
10 5 (0.58%) VBA
11 4 (0.46%) Apex Code
11 4 (0.46%) Scala
12 2 (0.23%) R
12 2 (0.23%) Rust
12 2 (0.23%) Shell Script
13 1 (0.12%) MATLAB
Qualifications
1 173 (20.00%) Degree
2 105 (12.14%) Computer Science Degree
3 76 (8.79%) Security Cleared
4 55 (6.36%) SC Cleared
5 48 (5.55%) CISSP
6 43 (4.97%) Microsoft Certification
7 42 (4.86%) Azure Certification
8 33 (3.82%) Cisco Certification
8 33 (3.82%) CISM
9 29 (3.35%) CCNA
10 22 (2.54%) Master's Degree
11 21 (2.43%) BPSS Clearance
12 19 (2.20%) DV Cleared
12 19 (2.20%) MCSE
13 18 (2.08%) PMI Certification
13 18 (2.08%) PMP
14 17 (1.97%) ITIL Foundation Certificate
14 17 (1.97%) VMware Certified Professional (VCP)
15 16 (1.85%) DBS Check
16 15 (1.73%) CISA
Quality Assurance & Compliance
1 133 (15.38%) SLA
2 80 (9.25%) ISO/IEC 27001
3 63 (7.28%) GDPR
4 48 (5.55%) NIST
5 37 (4.28%) Cyber Essentials
6 30 (3.47%) QA
7 29 (3.35%) PCI DSS
8 24 (2.77%) Cyber Essentials PLUS
9 18 (2.08%) SOC 2
10 15 (1.73%) GRC
11 10 (1.16%) HIPAA
12 7 (0.81%) NIST 800
12 7 (0.81%) SOC 1
13 6 (0.69%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
14 5 (0.58%) NCSC
15 4 (0.46%) COBIT
15 4 (0.46%) ISO 9001
15 4 (0.46%) Sarbanes-Oxley
16 3 (0.35%) Data Quality
16 3 (0.35%) ISO 14001
System Software
1 137 (15.84%) Active Directory
2 48 (5.55%) VMware Infrastructure
3 44 (5.09%) Docker
4 40 (4.62%) Hyper-V
5 18 (2.08%) VMware ESXi
5 18 (2.08%) vSphere
6 16 (1.85%) BitLocker
7 14 (1.62%) Firmware
8 11 (1.27%) Virtual Machines
9 9 (1.04%) Virtual Desktop
10 6 (0.69%) Microsoft App-V
10 6 (0.69%) Terminal Services
11 1 (0.12%) HDFS
11 1 (0.12%) Snort
11 1 (0.12%) Virtual Servers
11 1 (0.12%) XenApp
Systems Management
1 59 (6.82%) Kubernetes
2 38 (4.39%) SCCM
2 38 (4.39%) Terraform
3 35 (4.05%) Ansible
4 28 (3.24%) Microsoft Intune
5 26 (3.01%) Grafana
5 26 (3.01%) Prometheus
6 18 (2.08%) Nagios
7 16 (1.85%) Puppet
8 14 (1.62%) NetBackup
9 12 (1.39%) SCOM
9 12 (1.39%) vCenter Server
9 12 (1.39%) vMotion
10 11 (1.27%) Progress Chef
11 8 (0.92%) RSA Archer
12 7 (0.81%) WSUS
13 6 (0.69%) FortiGate
13 6 (0.69%) PowerCLI
13 6 (0.69%) vRealize
14 5 (0.58%) ZABBIX
Vendors
1 260 (30.06%) Microsoft
2 143 (16.53%) ServiceNow
3 66 (7.63%) VMware
4 46 (5.32%) Google
5 45 (5.20%) SAP
6 34 (3.93%) OpenAI
7 28 (3.24%) Citrix
7 28 (3.24%) Oracle
8 27 (3.12%) HP
8 27 (3.12%) SolarWinds
9 26 (3.01%) Cisco
10 24 (2.77%) Veeam
11 23 (2.66%) Databricks
12 15 (1.73%) Apple
13 10 (1.16%) MobileIron
14 9 (1.04%) Dell
14 9 (1.04%) Splunk
15 8 (0.92%) Epicor
15 8 (0.92%) Remedy
16 7 (0.81%) McAfee
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